Privacy Policy, Cookie Policy & Disclosures

A Call to Order, LLC (“Company,” “we,” “us,” or “our”) is a Colorado limited liability company. This policy applies to all of our brands and divisions, which operate under that single legal entity:

A Call to Order — Professional Organizers
Basically-Organized Products
TLC — Transitions, Legacy & Care

This document explains how we collect, use, disclose, and protect information when you visit www.acalltoorderco.com, or use any other website, page, form, storefront, or service we operate that links to this policy (together, the “Site” and the “Services”).

1. Disclaimer & Limitation of Liability

1.1 No Expert Status

All of our brands — A Call to Order – Professional Organizers, Basically-Organized Products, and TLC – Transitions, Legacy & Care — publish information intended to be helpful and educational. We make no claim of “expert status” in any regulated field.

Nothing on this Site is legal, financial, tax, medical, real estate, or professional caregiving advice. Content about downsizing, estate clearing, senior transitions, valuation of vintage or antique items, or home organization is general in nature. It may not fit your situation. Consult a qualified professional before acting on anything you read here.

1.2 No Guarantee of Results

We do not guarantee any particular outcome from using our Site, our products, or our services — including but not limited to resale values, sale proceeds, timelines, cost savings, or organizational results. Outcomes depend on factors outside our control.

1.3 Third-Party Products and Links

Product recommendations reflect our own opinion. We do not manufacture most products we recommend and do not warrant them. Our Site may link to third-party websites. We are not responsible for the content, products, or privacy practices of those third parties. Review their policies before providing information to them.

2. Information We Collect

We collect information you provide directly to us through our intake questionnaires, consultation requests, contact forms, newsletter opt-in forms, and direct communications. This may include your name, email address, phone number, physical address, and details regarding your transition timeline, home size, and project scope.

When you browse our Site, we may also automatically collect standard device and usage information, such as IP address, browser type, operating system, pages viewed, and referral sources, to ensure proper site operation and improve accessibility.

3. How We Use and Protect Your Information

We use your information solely to deliver our services, respond to inquiries, prepare confidential proposals, send requested resources (such as The Family Transition Checklist), and coordinate transitions with your express authorization.

What is discussed in the home stays in the home. We treat financial records, legal documents, medical paperwork, and family histories with the highest standard of confidentiality. We sign non-disclosure agreements (NDAs) as a matter of course and never sell, rent, or trade your personal information.

4. Cookies & Tracking Technologies

Our Site uses two categories of cookies. Necessary cookies enable core functionality — such as saving your progress on our prequalification questionnaire so you can resume later, keeping forms secure, and basic accessibility. These cannot be disabled. Analytics cookies help us understand which pages and resources families find useful; they are aggregated and anonymous, never tied to your name or anything you share in a form, and they are off by default.

When you first visit, a consent banner lets you accept all, decline non-essential, or manage your preferences category by category. You can change your choice at any time using the “Cookie Preferences” link in the footer of every page. You can also control or disable cookies through your browser settings.

5. Contact Us

If you have any questions about this Privacy Policy, Cookie Policy, or Disclosures, please contact us:

A Call to Order, LLC

2940 Helmsdale Drive, Colorado Springs, CO 80920 (By appointment only)

Phone: 719-231-5425

Hours: Monday–Friday, 8:30 am – 4:30 pm MST